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Return Policy
**Return Policy – EzaaShop**
At **EzaaShop**, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a simple and fair return policy to make your shopping experience worry-free.
**Return Eligibility**
Customers can request a return within **3 days of receiving the product**. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging with all accessories included.
**Damaged or Incorrect Items**
If you receive a product that is **damaged, defective, or incorrect**, please contact our support team as soon as possible. After verification, we will arrange a replacement or provide an appropriate solution.
**Non-Returnable Items**
Some products may not be eligible for return due to hygiene or safety reasons, such as opened attars or used personal items. Please ensure the product remains unused if you plan to request a return.
**Return Process**
To start a return request, customers should contact our support team with their **order details and product information**. Our team will guide you through the return steps and provide the necessary instructions.
**Refund Process**
Once the returned product is received and inspected, the refund will be processed according to the payment method used during purchase. Processing time may vary depending on the payment provider.
EzaaShop is committed to providing quality products and reliable customer support. Our return policy is designed to ensure fairness and convenience for all our customers.
